Política de reembolso
Blue Lion Royalty Return Policy
We offer a 30‑day return window. You have 30 days from the date your order is delivered to request a return.
Return Eligibility
To qualify for a return, items must be:
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In the same condition as received
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Unworn, unused, and with all original tags
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In the original packaging
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Accompanied by a receipt or proof of purchase
To start a return, email us at bluelionroyalty@yahoo.com. If your return is approved, we’ll provide a return shipping label and instructions.
All approved returns must be sent to:
Blue Lion Royalty 394-338 Hidden Valley St. Thomas, USVI 00802
(Items sent back without requesting a return first will not be accepted.)
For any questions, contact us at bluelionroyalty@yahoo.com.
Damages, Defects & Wrong Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately with photos of the issue.
For defective or misprinted items:
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You will not need to return the item
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We will submit the claim to our fulfillment partner
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A free replacement will be shipped to you once approved
This ensures fast resolution without unnecessary return shipping.
Exceptions / Non‑Returnable Items
We do not accept returns on:
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Sale items
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Gift cards
Exchanges
To exchange an item, please complete a return first. Once your return is approved, you may place a new order for the item you want.
European Union 14‑Day Cooling‑Off Period
If your order is shipped to the EU, you have the right to cancel or return your order within 14 days for any reason. Items must still meet the standard return eligibility requirements listed above.
Refunds
Once we receive and inspect your return, we’ll notify you of approval or denial. If approved, refunds are issued to your original payment method within 10 business days.
Please note: Your bank or credit card provider may take additional time to process the refund.
If 15 business days have passed since your return was approved, contact us at bluelionroyalty@yahoo.com.